OverDrive incident

Marketplace performance issues

Minor Resolved View vendor source →

OverDrive experienced a minor incident on November 12, 2024 affecting OverDrive Marketplace, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 06:52 PM UTC
Resolved
Nov 13, 2024, 09:24 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 12, 2024, 06:52 PM UTC

Affected components

OverDrive Marketplace

Update timeline

  1. investigating Nov 12, 2024, 06:52 PM UTC

    We are currently investigating reports of users encountering issues when attempting to log in to OverDrive Marketplace or experiencing degraded performance within Marketplace.

  2. investigating Nov 12, 2024, 08:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 13, 2024, 01:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 13, 2024, 09:24 PM UTC

    This incident has been resolved.