OverDrive incident

OverDrive service degradation

Major Resolved View vendor source →

OverDrive experienced a major incident on November 24, 2024 affecting Libby and Sora and 1 more component, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2024, 11:32 PM UTC
Resolved
Nov 25, 2024, 02:06 AM UTC
Duration
2h 33m
Detected by Pingoru
Nov 24, 2024, 11:32 PM UTC

Affected components

LibbySoraMagazinesOverDrive Library Sites

Update timeline

  1. investigating Nov 24, 2024, 11:32 PM UTC

    We are investigating an issue resulting in degradation of OverDrive services.

  2. investigating Nov 25, 2024, 12:25 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 25, 2024, 01:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2024, 02:06 AM UTC

    This incident has been resolved.