OverDrive incident

Method Learning (Libby/Sora Extra): users cannot access the service

Minor Resolved View vendor source →

OverDrive experienced a minor incident on January 6, 2025 affecting Extras (Databases & Streaming Media), lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 03:37 PM UTC
Resolved
Jan 06, 2025, 05:27 PM UTC
Duration
1h 49m
Detected by Pingoru
Jan 06, 2025, 03:37 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating Jan 06, 2025, 03:37 PM UTC

    We are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.

  2. resolved Jan 06, 2025, 05:27 PM UTC

    This incident has been resolved.