OverDrive experienced a major incident on March 27, 2025 affecting Extras (Databases & Streaming Media), lasting 5h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Extras (Databases & Streaming Media)
Update timeline
- investigating Mar 27, 2025, 02:24 PM UTC
We are investigating an incident where users are unable to access Press Reader (an Extra via Libby).
- resolved Mar 27, 2025, 07:40 PM UTC
This incident has been verified to have not been impacting multiple libraries and is now resolved. We will continue to troubleshoot any Press Reader access issues with impacted customers directly.