OverDrive incident

Delay in new and renewal Extras subscriptions being available in Libby and Sora

Minor Resolved View vendor source →

OverDrive experienced a minor incident on April 25, 2025 affecting Extras (Databases & Streaming Media), lasting 5h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 02:30 PM UTC
Resolved
Apr 25, 2025, 08:27 PM UTC
Duration
5h 57m
Detected by Pingoru
Apr 25, 2025, 02:30 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating Apr 25, 2025, 02:30 PM UTC

    We're looking into a issue causing delays for new and renewal Extra subscriptions appearing in Libby and Sora.

  2. monitoring Apr 25, 2025, 07:16 PM UTC

    We continue to work toward a full resolution to this delay. Active subscriptions remain unaffected. We expect to get new subscriptions/renewals processed as soon as possible.

  3. resolved Apr 25, 2025, 08:27 PM UTC

    This incident has been resolved.