Outschool experienced a major incident on May 24, 2022 affecting Outschool.com Website, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2022, 10:03 PM UTC
Outschool is aware of and actively investigating an intermittent error with some users not being able to access the Outschool website. Any impacted users can contact [email protected]
- identified May 24, 2022, 10:06 PM UTC
We have identified the issue and are actively working toward a fix for this intermittent error. Any users that are continuing to experience difficulties accessing the Outschool website may contact [email protected].
- monitoring May 24, 2022, 10:11 PM UTC
We have investigated, identified, and implemented a fix for this error. Any users continuing to experience difficulties with accessing the Outschool website may continue to contact [email protected].
- resolved May 24, 2022, 10:32 PM UTC
The temporary website outage has been fully resolved and Outschool.com is operational. Any users impacted as a result of this temporary issue may continue to contact [email protected].