Outschool incident

Partial Zoom outage impacting a subset of Outschool users.

Minor Resolved View vendor source →

Outschool experienced a minor incident on June 21, 2022 affecting Accessing Classes via Zoom, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 02:58 PM UTC
Resolved
Jun 21, 2022, 04:14 PM UTC
Duration
1h 15m
Detected by Pingoru
Jun 21, 2022, 02:58 PM UTC

Affected components

Accessing Classes via Zoom

Update timeline

  1. investigating Jun 21, 2022, 02:58 PM UTC

    We are aware of and investigating a partial Zoom outage that may impact a subset of Outschool users and their ability to start or join live meetings.

  2. identified Jun 21, 2022, 02:59 PM UTC

    We have identified the issue and are continuing to investigate a partial Zoom outage that may be impacting a subset of Outschool users and their ability to start or join live meetings.

  3. monitoring Jun 21, 2022, 03:01 PM UTC

    We have identified, and are monitoring the impact of a partial Zoom outage that may have affected a subset of Outschool users and their ability to start or join live meetings. Please contact [email protected] with any questions or concerns.

  4. resolved Jun 21, 2022, 04:14 PM UTC

    A fix has been released for the partial Zoom outage that may have impacted a subset of Outschool users and their ability to start or join live meetings. Thank you for being part of the Outschool Community and please contact [email protected] with any further questions or concerns.