Outschool incident

Login from Facebook temporarily unavailable

Notice Resolved View vendor source →

Outschool experienced a notice incident on July 14, 2023 affecting Outschool.com Website, lasting 46d 9h. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2023, 02:27 PM UTC
Resolved
Aug 30, 2023, 12:21 AM UTC
Duration
46d 9h
Detected by Pingoru
Jul 14, 2023, 02:27 PM UTC

Affected components

Outschool.com Website

Update timeline

  1. investigating Jul 14, 2023, 02:27 PM UTC

    Outschool's Facebook login option is temporarily unavailable, and users attempting to login through the Facebook SSO should use their email and password from the Outschool homepage, or another SSO login (Google or Apple). If a password is not set with your email, use the reset password link to set a password for the email associated with both your Facebook and Outschool account - https://outschool.com/users/change_password. For any additional support please contact [email protected].

  2. resolved Aug 30, 2023, 12:21 AM UTC

    This incident has been resolved.