Outschool experienced a minor incident on August 30, 2023 affecting Outschool.com Website, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Outschool.com Website
Update timeline
- investigating Aug 30, 2023, 12:31 AM UTC
We are currently investigating an issue where file uploads are not working. It is believed that this issue is related to a 3rd party service and we are monitoring the situation.
- monitoring Aug 30, 2023, 12:31 AM UTC
We have identified the source of the issue, which is a 3rd party service.
- identified Aug 30, 2023, 12:34 AM UTC
The issue has been identified and we are waiting on a fix from the 3rd party service.
- resolved Aug 30, 2023, 02:49 AM UTC
This incident has been resolved by the 3rd party service and file uploads are now operational again.