Outschool experienced a notice incident on September 17, 2024 affecting Accessing Classes via Zoom and Outschool.com Website and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Accessing Classes via ZoomOutschool.com WebsiteSending Messages and Posting in the ClassroomPurchasing & Enrolling in Classes
Update timeline
- investigating Sep 17, 2024, 08:35 PM UTC
Multiple pages on Outschool.com are down. Our engineers are working to resolve this issue as soon as possible. We apologize for the inconvenience. If this causes you to miss a class, check with your teacher to try to reschedule; if you cannot, email [email protected] specifying the name of the class you missed, and we can issue a refund.
- monitoring Sep 17, 2024, 08:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2024, 09:29 PM UTC
This incident has been resolved.