Outschool incident

Zoom Outage

Critical Resolved View vendor source →

Outschool experienced a critical incident on April 16, 2025 affecting Accessing Classes via Zoom, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:08 PM UTC
Resolved
Apr 16, 2025, 10:54 PM UTC
Duration
3h 46m
Detected by Pingoru
Apr 16, 2025, 07:08 PM UTC

Affected components

Accessing Classes via Zoom

Update timeline

  1. identified Apr 16, 2025, 07:08 PM UTC

    The Zoom API is experiencing an outage, which is disrupting teachers' ability to start classes.

  2. monitoring Apr 16, 2025, 08:45 PM UTC

    Zoom is back online, and classes can be started as normal. We are monitoring the situation for any other issues.

  3. resolved Apr 16, 2025, 10:54 PM UTC

    The earlier Zoom outage has been resolved, and classes are now able to proceed as normal. If you continue to experience any issues, please contact us at [email protected].