Ours Privacy Outage History

Ours Privacy is up right now

Ours Privacy had 2 outages in the last 2 years totaling 2h 0m of downtime — averaging 0.1 incidents per month.

There were 2 Ours Privacy outages since September 15, 2025 totaling 2h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.oursprivacy.com

Minor February 19, 2026

Intermittent login & dashbo...

Detected by Pingoru
Feb 19, 2026, 04:24 PM UTC
Resolved
Feb 19, 2026, 05:23 PM UTC
Duration
59m
Affected: Admin Application (Admin Application)
Timeline · 2 updates
  1. investigating Feb 19, 2026, 04:24 PM UTC

    We’re seeing intermittent failures when logging in and loading the dashboard for a subset of users. This is related to an incident with our third-party authentication provider (Clerk). Service appears to be recovering, but you may still see occasional errors. If you’re impacted, please try refreshing and signing in again. We’re actively monitoring and coordinating on a fix, and we’ll post updates here as we learn more. No data loss is expected.

  2. resolved Feb 19, 2026, 05:23 PM UTC

    This incident is resolved. Login and dashboard access are back to normal after recovery from our authentication provider (Clerk). We’re continuing to monitor, but we’re no longer seeing elevated errors. There was no data loss, and no core product functionality was degraded beyond the temporary login/dashboard access interruption. If you’re still having trouble, please refresh and try again, or contact support.

Read the full incident report →

Major September 15, 2025

Users unable to log into Ou...

Detected by Pingoru
Sep 15, 2025, 07:00 PM UTC
Resolved
Sep 15, 2025, 08:01 PM UTC
Duration
1h 1m
Affected: Admin Application (Admin Application)
Timeline · 2 updates
  1. investigating Sep 15, 2025, 07:00 PM UTC

    The login issues impacting access to the Ours Privacy app have been resolved. The root cause was an outage with our third-party authentication provider, Clerk. During this period, only login access was affected. Event ingestion and dispatching to destinations remained fully operational throughout the incident. Clerk has restored normal service, and we have confirmed stable performance. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while this was resolved.

  2. resolved Sep 15, 2025, 08:01 PM UTC

    The login issues impacting access to the Ours Privacy app have been resolved.

Read the full incident report →