Ours Privacy experienced a minor incident on February 19, 2026 affecting Admin Application (Admin Application), lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 19, 2026, 04:24 PM UTC
We’re seeing intermittent failures when logging in and loading the dashboard for a subset of users. This is related to an incident with our third-party authentication provider (Clerk). Service appears to be recovering, but you may still see occasional errors. If you’re impacted, please try refreshing and signing in again. We’re actively monitoring and coordinating on a fix, and we’ll post updates here as we learn more. No data loss is expected.
- resolved Feb 19, 2026, 05:23 PM UTC
This incident is resolved. Login and dashboard access are back to normal after recovery from our authentication provider (Clerk). We’re continuing to monitor, but we’re no longer seeing elevated errors. There was no data loss, and no core product functionality was degraded beyond the temporary login/dashboard access interruption. If you’re still having trouble, please refresh and try again, or contact support.