Ours Privacy incident

Intermittent login & dashbo...

Minor Resolved View vendor source →
Started
Feb 19, 2026, 04:24 PM UTC
Resolved
Feb 19, 2026, 05:23 PM UTC
Duration
59m
Detected by Pingoru
Feb 19, 2026, 04:24 PM UTC

Affected components

Admin Application (Admin Application)

Update timeline

  1. investigating Feb 19, 2026, 04:24 PM UTC

    We’re seeing intermittent failures when logging in and loading the dashboard for a subset of users. This is related to an incident with our third-party authentication provider (Clerk). Service appears to be recovering, but you may still see occasional errors. If you’re impacted, please try refreshing and signing in again. We’re actively monitoring and coordinating on a fix, and we’ll post updates here as we learn more. No data loss is expected.

  2. resolved Feb 19, 2026, 05:23 PM UTC

    This incident is resolved. Login and dashboard access are back to normal after recovery from our authentication provider (Clerk). We’re continuing to monitor, but we’re no longer seeing elevated errors. There was no data loss, and no core product functionality was degraded beyond the temporary login/dashboard access interruption. If you’re still having trouble, please refresh and try again, or contact support.

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