Ours Privacy Outage History
Ours Privacy is up right nowPingoru has recorded 2 incidents for Ours Privacy: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 512 (0%) |
Incidents, newest first
Minor February 19, 2026 Intermittent login & dashboard access issues 59m Admin Application (Admin Application), Admin Application (Admin Application)
Started Feb 19, 2026, 04:24 PM UTC· resolved Feb 19, 2026, 05:23 PM UTC
- investigating Feb 19, 2026, 04:24 PM UTC
We’re seeing intermittent failures when logging in and loading the dashboard for a subset of users. This is related to an incident with our third-party authentication provider (Clerk). Service appears to be recovering, but you may still see occasional errors. If you’re impacted, please try refreshing and signing in again. We’re actively monitoring and coordinating on a fix, and we’ll post updates here as we learn more. No data loss is expected.
- resolved Feb 19, 2026, 05:23 PM UTC
This incident is resolved. Login and dashboard access are back to normal after recovery from our authentication provider (Clerk). We’re continuing to monitor, but we’re no longer seeing elevated errors. There was no data loss, and no core product functionality was degraded beyond the temporary login/dashboard access interruption. If you’re still having trouble, please refresh and try again, or contact support.
Major September 15, 2025 Users unable to log into Ours Privacy app 1h 1m Admin Application (Admin Application)
Started Sep 15, 2025, 07:00 PM UTC· resolved Sep 15, 2025, 08:01 PM UTC
- investigating Sep 15, 2025, 07:00 PM UTC
The login issues impacting access to the Ours Privacy app have been resolved. The root cause was an outage with our third-party authentication provider, Clerk. During this period, only login access was affected. Event ingestion and dispatching to destinations remained fully operational throughout the incident. Clerk has restored normal service, and we have confirmed stable performance. We will continue to monitor closely, but no further impact is expected. Thank you for your patience while this was resolved.
- resolved Sep 15, 2025, 08:01 PM UTC
The login issues impacting access to the Ours Privacy app have been resolved.