Our Sunday Visitor incident

Online List Manager and other services are unavailable

Major Resolved View vendor source →

Our Sunday Visitor experienced a major incident on March 31, 2021 affecting Church Manager - Address Validation and Church Manager - Online List Manager (OLM) API, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2021, 10:00 AM UTC
Resolved
Mar 31, 2021, 01:04 PM UTC
Duration
3h 4m
Detected by Pingoru
Mar 31, 2021, 10:00 AM UTC

Affected components

Church Manager - Address ValidationChurch Manager - Online List Manager (OLM) API

Update timeline

  1. identified Mar 31, 2021, 12:01 PM UTC

    We are experiencing an internet outage that is affecting communication between the OSV Hub and the OSV main office. This is affecting Online List Manager, Address Validation, Envelopes, Billing and Radius websites. We are working with the internet provider to resolve this issue.

  2. resolved Mar 31, 2021, 01:10 PM UTC

    This incident has been resolved.