Our Sunday Visitor incident

Unable to process requests in Text to Give

Major Resolved View vendor source →

Our Sunday Visitor experienced a major incident on September 24, 2021 affecting Text to Give, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2021, 03:17 PM UTC
Resolved
Sep 24, 2021, 09:00 PM UTC
Duration
5h 42m
Detected by Pingoru
Sep 24, 2021, 03:17 PM UTC

Affected components

Text to Give

Update timeline

  1. investigating Sep 24, 2021, 03:17 PM UTC

    We are currently investigating a potential issue with Text to Give where some requests are unable to be processed.

  2. identified Sep 24, 2021, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 24, 2021, 09:00 PM UTC

    This issue has been resolved.