Our Sunday Visitor incident

Online List Manager Address Verification Issue

Critical Resolved View vendor source →

Our Sunday Visitor experienced a critical incident on January 3, 2023 affecting Church Manager - Address Validation, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 04:49 PM UTC
Resolved
Jan 03, 2023, 09:44 PM UTC
Duration
4h 54m
Detected by Pingoru
Jan 03, 2023, 04:49 PM UTC

Affected components

Church Manager - Address Validation

Update timeline

  1. identified Jan 03, 2023, 04:49 PM UTC

    We are currently experiencing an issue with our address verification service. This impacts the ability for users to add new families or edit addresses in Online List Manager. We are actively working on a solution with our service provider for this issue.

  2. resolved Jan 03, 2023, 09:44 PM UTC

    The issue with address verification has been resolved.