Otus experienced a minor incident on September 22, 2025 affecting Analytics, lasting 11h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2025, 01:16 PM UTC
We are currently investigating a possible delay in our Assessment Analytics, affecting the availability of the most recent assessment data.
- monitoring Sep 22, 2025, 01:53 PM UTC
Our team has identified the root cause of the issue and successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catches up. We anticipate that all assessments will be fully available in Assessment Analytics by tomorrow morning's start of school. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!
- resolved Sep 23, 2025, 12:44 AM UTC
Data in Assessment Analytics is now live again. We appreciate your patience and your work to support student learning.