Otus Outage History

Otus is up right now

Otus had 7 outages in the last 2 years totaling 41h 7m of downtime — averaging 0.3 incidents per month.

There were 7 Otus outages since January 7, 2025 totaling 41h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.otus.com

Minor October 24, 2025

10.24.2025 Assessment Analytics Data Lag

Detected by Pingoru
Oct 24, 2025, 03:03 PM UTC
Resolved
Oct 24, 2025, 09:01 PM UTC
Duration
5h 58m
Affected: Analytics
Timeline · 2 updates
  1. monitoring Oct 24, 2025, 03:03 PM UTC

    Our team has identified the root cause of an issue delaying our assessment analytics successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catches up. We anticipate being back to real-time by the end of the day. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!

  2. resolved Oct 24, 2025, 09:01 PM UTC

    Assessment Analytics is now back to real time. Appreciate your patience.

Read the full incident report →

Notice October 20, 2025

10.20.2025 AWS Incident

Detected by Pingoru
Oct 20, 2025, 02:16 PM UTC
Resolved
Oct 20, 2025, 08:26 PM UTC
Duration
6h 10m
Affected: LoginAssessmentsLessonsClass BoardRosteringAnalyticsGradebook
Timeline · 4 updates
  1. investigating Oct 20, 2025, 02:16 PM UTC

    We are currently experiencing a service disruption affecting the Otus platform due to a widespread outage at Amazon Web Services (AWS). This issue is impacting users across the country. Our teams are closely monitoring AWS’s recovery efforts and will restore full functionality as soon as possible. For ongoing updates, please visit status.aws.amazon.com as well as our status page at https://status.otus.com/

  2. monitoring Oct 20, 2025, 03:01 PM UTC

    The Otus platform continues to impacted by the major AWS outage. The AWS Health Status dashboard where updates are being posted by the AWS team can be found here: https://health.aws.amazon.com/health/status Our teams are actively monitoring the outage and doing all we can at this time.

  3. monitoring Oct 20, 2025, 05:33 PM UTC

    Otus is now back and we we will continue to monitor the situation.

  4. resolved Oct 20, 2025, 08:26 PM UTC

    We are marking this completly resolved after monitoring since recovering this afternoon. Thank you for your patience.

Read the full incident report →

Minor September 22, 2025

09.22.2025 Assessment Analytics Data Lag

Detected by Pingoru
Sep 22, 2025, 01:16 PM UTC
Resolved
Sep 23, 2025, 12:44 AM UTC
Duration
11h 27m
Affected: Analytics
Timeline · 3 updates
  1. investigating Sep 22, 2025, 01:16 PM UTC

    We are currently investigating a possible delay in our Assessment Analytics, affecting the availability of the most recent assessment data.

  2. monitoring Sep 22, 2025, 01:53 PM UTC

    Our team has identified the root cause of the issue and successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catches up. We anticipate that all assessments will be fully available in Assessment Analytics by tomorrow morning's start of school. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!

  3. resolved Sep 23, 2025, 12:44 AM UTC

    Data in Assessment Analytics is now live again. We appreciate your patience and your work to support student learning.

Read the full incident report →

Major April 1, 2025

04.01.2025 Login Instability

Detected by Pingoru
Apr 01, 2025, 03:20 PM UTC
Resolved
Apr 01, 2025, 03:59 PM UTC
Duration
39m
Affected: Login
Timeline · 3 updates
  1. investigating Apr 01, 2025, 03:20 PM UTC

    Currently, some users are hitting errors when attempting to login into Otus. We are investigating the situation and will communicate more information as we have updates.

  2. monitoring Apr 01, 2025, 03:24 PM UTC

    We have implemented a fix. Login is working and we are monitoring the situation as we continue to evaluate.

  3. resolved Apr 01, 2025, 03:59 PM UTC

    This incident has been resolved. We appreciate your patience.

Read the full incident report →

Minor January 28, 2025

01.28.2025 Assessment Analytics Data Lag

Detected by Pingoru
Jan 28, 2025, 03:46 PM UTC
Resolved
Jan 29, 2025, 07:41 AM UTC
Duration
15h 55m
Affected: Analytics
Timeline · 3 updates
  1. investigating Jan 28, 2025, 03:46 PM UTC

    We are currently experiencing an increased delay in our Assessment Analytics, affecting the availability of the most recent assessment data. Our team is investigating the root cause and we will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Jan 28, 2025, 05:29 PM UTC

    Our team has identified the issue's root cause and successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catch up. We anticipate that all assessments will be fully available in Assessment Analytics before the start of school tomorrow morning. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!

  3. resolved Jan 29, 2025, 07:41 AM UTC

    Data in Assessment Analytics is now live again.

Read the full incident report →

Major January 9, 2025

01.09.2025 - Advanced Assessment Performance

Detected by Pingoru
Jan 09, 2025, 01:55 PM UTC
Resolved
Jan 09, 2025, 02:24 PM UTC
Duration
29m
Affected: Assessments
Timeline · 3 updates
  1. investigating Jan 09, 2025, 01:55 PM UTC

    Our assessment partner, Learnosity, recently shared that they identified an issue affecting our Advanced Assessments. They are working to resolve the issue and hope to have a resolution shortly. Feel free to track the status at https://status.learnosity.com/#. Our other Assessment types are functioning properly. We will keep this page updated. We appreciate your patience during this issue.

  2. monitoring Jan 09, 2025, 02:12 PM UTC

    We are continuing to monitor the situation. Learnosity, our Advanced Assessment partner, is continuing to investigate the issue on their end. Our other Assessment types are functioning properly. We appreciate your patience as we address this issue.

  3. resolved Jan 09, 2025, 02:24 PM UTC

    We will continue to monitor the situation as Learnosity, our Advanced Assessment partner, has announced they have fixed the issue. All of our Assessment types are functioning properly. We appreciate your work as educators in helping students. We apologize for the issue today but we are glad this has been resolved.

Read the full incident report →

Major January 7, 2025

Login Instability

Detected by Pingoru
Jan 07, 2025, 05:02 PM UTC
Resolved
Jan 07, 2025, 05:30 PM UTC
Duration
27m
Affected: Login
Timeline · 5 updates
  1. investigating Jan 07, 2025, 05:02 PM UTC

    We are actively investigating an issue with platform login.

  2. investigating Jan 07, 2025, 05:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 07, 2025, 05:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 07, 2025, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 07, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →