Otus incident

Advanced Assessment Performance 03/29/2022

Notice Resolved View vendor source →

Otus experienced a notice incident on March 29, 2022 affecting Assessments, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2022, 03:54 PM UTC
Resolved
Mar 29, 2022, 06:16 PM UTC
Duration
2h 22m
Detected by Pingoru
Mar 29, 2022, 03:54 PM UTC

Affected components

Assessments

Update timeline

  1. investigating Mar 29, 2022, 03:54 PM UTC

    We are currently investigating slow load time and error messages related to our Advanced Assessments.

  2. identified Mar 29, 2022, 05:01 PM UTC

    Newly created Advanced Assessment items (starting at approximately 10:30 am CT) are not being properly replicated causing them to be unavailable to edit, preview, and/or assign. We are working with our Advanced Assessment integration partner to address the issue. If there are any questions please reach out via our chat support.

  3. resolved Mar 29, 2022, 06:16 PM UTC

    Advanced Assessments are now fully functional. We will continue to monitor.