Otus incident

Platform investigation 9/21/2022

Minor Resolved View vendor source →

Otus experienced a minor incident on September 21, 2022, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 05:04 PM UTC
Resolved
Sep 21, 2022, 06:03 PM UTC
Duration
59m
Detected by Pingoru
Sep 21, 2022, 05:04 PM UTC

Update timeline

  1. investigating Sep 21, 2022, 05:04 PM UTC

    We are currently investigating increased reports of user error rates.

  2. identified Sep 21, 2022, 05:16 PM UTC

    We have identified and taken action to correct the root cause of the increased error rate and we will continue to monitor.

  3. monitoring Sep 21, 2022, 05:17 PM UTC

    We will continue to monitor the situation but the Otus platform should be performing as expected.

  4. resolved Sep 21, 2022, 06:03 PM UTC

    This incident has been resolved.