Otus experienced a minor incident on November 14, 2022 affecting Login, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 14, 2022, 07:30 PM UTC
We are currently investigating an issue around user login.
- monitoring Nov 14, 2022, 07:39 PM UTC
We have attempted a fix to address the issue and logins are now working. We are closely monitoring the situation. Users may need to refresh their webpage.
- identified Nov 14, 2022, 07:54 PM UTC
We have noticed continued degraded performance around login. We are working to implement an additional improvement to address the problem. Apologies for the situation.
- identified Nov 14, 2022, 08:13 PM UTC
We appreciate your patience during this issue. We are working to address the issue causing degraded performance for users and will continue to keep this site updated with our progress.
- identified Nov 14, 2022, 08:17 PM UTC
We have implemented a new fix and are monitoring the impact on the platform.
- monitoring Nov 14, 2022, 08:27 PM UTC
We have implemented a new fix and are monitoring the impact on the platform.
- resolved Nov 14, 2022, 08:35 PM UTC
The issue has been resolved. We will continue to monitor the platform. We appreciate your patience today and we are committed to getting better every day.