Otus experienced a minor incident on December 20, 2022, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 20, 2022, 01:27 PM UTC
During our overnight rostering sync, some user updates were not completed. We are re-running this sync now. We will provide an update once this is complete.
- identified Dec 20, 2022, 01:52 PM UTC
Our user sync has been completed. We are noticing our Plans module remains impacted so we are looking into this further.
- resolved Dec 20, 2022, 02:52 PM UTC
Otus is now fully operational. If you have any questions do not hesitate to reach out.