Otus incident

Assessment Analytics Data Processing Delays

Minor Resolved View vendor source →

Otus experienced a minor incident on June 1, 2023 affecting Analytics, lasting 9h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 03:07 PM UTC
Resolved
Jun 02, 2023, 01:00 AM UTC
Duration
9h 52m
Detected by Pingoru
Jun 01, 2023, 03:07 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 01, 2023, 03:07 PM UTC

    Our data processing infrastructure is running behind, causing inaccuracies in Assessment Analytics 2.0. No data has been lost and the platform should be caught up shortly.

  2. monitoring Jun 01, 2023, 06:44 PM UTC

    The issue has been identified, a solution is in place, and we are actively monitoring.

  3. monitoring Jun 02, 2023, 12:59 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 02, 2023, 01:00 AM UTC

    This incident has been resolved.