Otus experienced a minor incident on June 13, 2023 affecting Assessments and Intercom Intercom APIs, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
AssessmentsIntercom Intercom APIs
Update timeline
- monitoring Jun 13, 2023, 07:38 PM UTC
Our team is closely monitoring an AWS incident that is causing issues for various services and websites. Currently, we are not impacted but we are closely following the situation as it develops.
- monitoring Jun 13, 2023, 08:05 PM UTC
Two of our partners have shared they are experiencing degraded performance within their systems due to the AWS situation. One of our assessment partners and our chat support partner. We are continuing to monitor the situation.
- resolved Jun 13, 2023, 09:19 PM UTC
The incident has been resolved. We will continue to monitor the situation.