Otus experienced a major incident on September 5, 2023 affecting Login, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating Sep 05, 2023, 01:34 PM UTC
We are currently investigating reports of users being unable to login with SSO options.
- investigating Sep 05, 2023, 01:38 PM UTC
We can confirm that some users will experience an error when signing in with any of our SSO options. We are working to identify the root cause of the issue.
- monitoring Sep 05, 2023, 01:41 PM UTC
A fix has been implemented and all SSO users should find success in their logins. We apologize for the disruption to your Tuesday back from the holiday weekend.
- resolved Sep 05, 2023, 01:45 PM UTC
This incident has been resolved.