Otus incident

12.01.2023 Assessment Analytics Data Lag

Minor Resolved View vendor source →

Otus experienced a minor incident on December 1, 2023 affecting Analytics, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 06:48 PM UTC
Resolved
Dec 01, 2023, 10:43 PM UTC
Duration
3h 54m
Detected by Pingoru
Dec 01, 2023, 06:48 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Dec 01, 2023, 06:48 PM UTC

    We are currently experiencing increased lag in our Assessment Analytics, affecting the availability of the most recent assessment data. Our team is investigating the root cause and we will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Dec 01, 2023, 08:40 PM UTC

    Our team identified the issue and has successfully implemented the fix. We are seeing the lag decrease - we are closely monitoring the situation and will continue to update this status page. We appreciate your patience.

  3. resolved Dec 01, 2023, 10:43 PM UTC

    We have resolved the issue. All data is now current in Assessment Analytics. We appreciate your patience and enjoy your weekend.