Otus experienced a major incident on December 13, 2023 affecting Assessments, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 13, 2023, 03:11 PM UTC
Our assessment partner, Learnosity, recently shared that they identified an issue that is affecting our Advanced Assessments. They are working to resolve the issue and hope to have a resolution shortly. Feel free to track the status at https://status.learnosity.com/#. Our other Assessment types are functioning properly. We appreciate your patience as we address this issue.
- investigating Dec 13, 2023, 03:52 PM UTC
We are continuing to monitor the situation. Learnosity, our Advanced Assessment partner, is continuing to investigate the issue on their end. You can track their status here https://status.learnosity.com/#. Our other Assessment types are functioning properly. We appreciate your patience as we address this issue.
- identified Dec 13, 2023, 05:23 PM UTC
We are continuing to monitor the situation. Learnosity, our Advanced Assessment partner, has identified the cause of the issue and they are working to fix the issue on their end. You can track their status here https://status.learnosity.com/#. Our other Assessment types are functioning properly. We appreciate your patience as we address this issue.
- monitoring Dec 13, 2023, 06:39 PM UTC
We will continue to monitor the situation as Learnosity, our Advanced Assessment partner, has announced they have fixed the issue. You can track their status here https://status.learnosity.com/#. All of our Assessment types are functioning properly. We appreciate your patience as we address this issue.
- resolved Dec 13, 2023, 07:37 PM UTC
We appreciate your work as educators to help students. We apologize for the issue today but we are glad this has been resolved.