Otus experienced a minor incident on February 7, 2024 affecting Analytics, lasting 6h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 07, 2024, 05:24 PM UTC
We are currently experiencing increased delay in our Assessment Analytics, affecting the availability of the most recent assessment data. Our team is investigating the root cause and we will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.
- identified Feb 07, 2024, 06:06 PM UTC
Our team has identified the root cause and is evaluating the best solution. Users will continue to experience delays in our Assessment Analytics, affecting the availability of the most recent assessment data from the past 12-16 hours. We will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.
- monitoring Feb 07, 2024, 07:35 PM UTC
We have implemented a fix. We are now seeing a decrease in the delay within our Assessment Analytics, which is affecting the availability of the most recent assessment data. Our team is continuing to monitor the situation and we expect data to be up to date by tomorrow morning. We apologize for any inconvenience and appreciate your patience.
- resolved Feb 07, 2024, 11:41 PM UTC
We appreciate your patience as we worked through this situation involving our Assessment Analytics data being in real time.