Otus experienced a minor incident on February 20, 2024 affecting Analytics, lasting 22h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2024, 01:45 PM UTC
We are currently experiencing an increased delay in our Assessment Analytics, affecting the availability of the most recent assessment data. Our team is investigating the root cause and we will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.
- identified Feb 20, 2024, 02:26 PM UTC
Our team has identified the root cause and is evaluating the best solution. Users will continue to experience delays in our Assessment Analytics as our system catches up. We will closely monitor the processing and we will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.
- monitoring Feb 20, 2024, 07:39 PM UTC
While users will continue to experience delays in our Assessment Analytics, our system is working to catch up to once again be in real-time. We continue closely monitoring the processing and will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.
- resolved Feb 21, 2024, 12:45 PM UTC
We appreciate your patience. We wanted to monitor our system through the evening into this morning to ensure we had resolved the situation. Assessment analytics is completely synced and caught up. Thank you for all you do to help students.