Otus Outage History

Otus is up right now

Otus had 3 outages in the last 2 years totaling 23h 36m of downtime — averaging 0.1 incidents per month.

There were 3 Otus outages since September 22, 2025 totaling 23h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.otus.com

Minor October 24, 2025

10.24.2025 Assessment Analytics Data Lag

Detected by Pingoru
Oct 24, 2025, 03:03 PM UTC
Resolved
Oct 24, 2025, 09:01 PM UTC
Duration
5h 58m
Affected: Analytics
Timeline · 2 updates
  1. monitoring Oct 24, 2025, 03:03 PM UTC

    Our team has identified the root cause of an issue delaying our assessment analytics successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catches up. We anticipate being back to real-time by the end of the day. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!

  2. resolved Oct 24, 2025, 09:01 PM UTC

    Assessment Analytics is now back to real time. Appreciate your patience.

Read the full incident report →

Notice October 20, 2025

10.20.2025 AWS Incident

Detected by Pingoru
Oct 20, 2025, 02:16 PM UTC
Resolved
Oct 20, 2025, 08:26 PM UTC
Duration
6h 10m
Affected: LoginAssessmentsLessonsClass BoardRosteringAnalyticsGradebook
Timeline · 4 updates
  1. investigating Oct 20, 2025, 02:16 PM UTC

    We are currently experiencing a service disruption affecting the Otus platform due to a widespread outage at Amazon Web Services (AWS). This issue is impacting users across the country. Our teams are closely monitoring AWS’s recovery efforts and will restore full functionality as soon as possible. For ongoing updates, please visit status.aws.amazon.com as well as our status page at https://status.otus.com/

  2. monitoring Oct 20, 2025, 03:01 PM UTC

    The Otus platform continues to impacted by the major AWS outage. The AWS Health Status dashboard where updates are being posted by the AWS team can be found here: https://health.aws.amazon.com/health/status Our teams are actively monitoring the outage and doing all we can at this time.

  3. monitoring Oct 20, 2025, 05:33 PM UTC

    Otus is now back and we we will continue to monitor the situation.

  4. resolved Oct 20, 2025, 08:26 PM UTC

    We are marking this completly resolved after monitoring since recovering this afternoon. Thank you for your patience.

Read the full incident report →

Minor September 22, 2025

09.22.2025 Assessment Analytics Data Lag

Detected by Pingoru
Sep 22, 2025, 01:16 PM UTC
Resolved
Sep 23, 2025, 12:44 AM UTC
Duration
11h 27m
Affected: Analytics
Timeline · 3 updates
  1. investigating Sep 22, 2025, 01:16 PM UTC

    We are currently investigating a possible delay in our Assessment Analytics, affecting the availability of the most recent assessment data.

  2. monitoring Sep 22, 2025, 01:53 PM UTC

    Our team has identified the root cause of the issue and successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catches up. We anticipate that all assessments will be fully available in Assessment Analytics by tomorrow morning's start of school. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!

  3. resolved Sep 23, 2025, 12:44 AM UTC

    Data in Assessment Analytics is now live again. We appreciate your patience and your work to support student learning.

Read the full incident report →