Otus incident

01.09.2025 - Advanced Assessment Performance

Major Resolved View vendor source →

Otus experienced a major incident on January 9, 2025 affecting Assessments, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 01:55 PM UTC
Resolved
Jan 09, 2025, 02:24 PM UTC
Duration
29m
Detected by Pingoru
Jan 09, 2025, 01:55 PM UTC

Affected components

Assessments

Update timeline

  1. investigating Jan 09, 2025, 01:55 PM UTC

    Our assessment partner, Learnosity, recently shared that they identified an issue affecting our Advanced Assessments. They are working to resolve the issue and hope to have a resolution shortly. Feel free to track the status at https://status.learnosity.com/#. Our other Assessment types are functioning properly. We will keep this page updated. We appreciate your patience during this issue.

  2. monitoring Jan 09, 2025, 02:12 PM UTC

    We are continuing to monitor the situation. Learnosity, our Advanced Assessment partner, is continuing to investigate the issue on their end. Our other Assessment types are functioning properly. We appreciate your patience as we address this issue.

  3. resolved Jan 09, 2025, 02:24 PM UTC

    We will continue to monitor the situation as Learnosity, our Advanced Assessment partner, has announced they have fixed the issue. All of our Assessment types are functioning properly. We appreciate your work as educators in helping students. We apologize for the issue today but we are glad this has been resolved.