Otus incident

01.28.2025 Assessment Analytics Data Lag

Minor Resolved View vendor source →

Otus experienced a minor incident on January 28, 2025 affecting Analytics, lasting 15h 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 03:46 PM UTC
Resolved
Jan 29, 2025, 07:41 AM UTC
Duration
15h 55m
Detected by Pingoru
Jan 28, 2025, 03:46 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jan 28, 2025, 03:46 PM UTC

    We are currently experiencing an increased delay in our Assessment Analytics, affecting the availability of the most recent assessment data. Our team is investigating the root cause and we will provide updates on this status page. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Jan 28, 2025, 05:29 PM UTC

    Our team has identified the issue's root cause and successfully implemented a fix. Users will continue to experience delays in Assessment Analytics as our system processes and catch up. We anticipate that all assessments will be fully available in Assessment Analytics before the start of school tomorrow morning. We will continue to monitor the system's progress throughout this process. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this. Thank you for your understanding!

  3. resolved Jan 29, 2025, 07:41 AM UTC

    Data in Assessment Analytics is now live again.