Otto Flow incident

Elevated errors

Minor Resolved View vendor source →

Otto Flow experienced a minor incident on November 2, 2021 affecting Pet Parent (Flow) and Payments - Virtual / Saved and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 06:56 PM UTC
Resolved
Nov 02, 2021, 07:21 PM UTC
Duration
25m
Detected by Pingoru
Nov 02, 2021, 06:56 PM UTC

Affected components

Pet Parent (Flow)Payments - Virtual / SavedAutomationsCalendar

Update timeline

  1. investigating Nov 02, 2021, 07:05 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Nov 02, 2021, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 02, 2021, 07:13 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 02, 2021, 07:21 PM UTC

    This incident has been resolved.