Otto Flow incident

Invoice integration partial outage

Minor Resolved View vendor source →

Otto Flow experienced a minor incident on July 25, 2022 affecting Invoice Imports and Payment Writebacks, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2022, 03:11 PM UTC
Resolved
Jul 25, 2022, 05:37 PM UTC
Duration
2h 26m
Detected by Pingoru
Jul 25, 2022, 03:11 PM UTC

Affected components

Invoice ImportsPayment Writebacks

Update timeline

  1. investigating Jul 25, 2022, 03:11 PM UTC

    We're investigating degraded performance with reading invoices and account balances and a partial outage when performing invoice writebacks.

  2. monitoring Jul 25, 2022, 04:55 PM UTC

    A fix was implemented by our integration partner and we're monitoring.

  3. resolved Jul 25, 2022, 06:21 PM UTC

    This incident has been resolved.