Otto Flow experienced a minor incident on August 19, 2022 affecting Invoice Imports and Payment Writebacks, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Invoice ImportsPayment Writebacks
Update timeline
- identified Aug 19, 2022, 03:57 PM UTC
Our invoice integration partner is investigating an issue that is resulting in degraded performance with invoice integrations, which may affect reading invoices and client balances, and writing back payments.
- monitoring Aug 19, 2022, 04:34 PM UTC
Our integration partner has implemented a fix and is monitoring.
- resolved Aug 19, 2022, 06:49 PM UTC
This incident has been resolved.