Otto Flow incident

Invoice integration partial outage (Impromed)

Minor Resolved View vendor source →

Otto Flow experienced a minor incident on September 13, 2022 affecting Invoice Imports and Payment Writebacks, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 07:04 PM UTC
Resolved
Sep 13, 2022, 08:18 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 13, 2022, 07:04 PM UTC

Affected components

Invoice ImportsPayment Writebacks

Update timeline

  1. investigating Sep 13, 2022, 07:04 PM UTC

    We are working with our integration partner to investigate the cause of errors when reading invoices and possibly when attempting to post payments back to the PIMS as well.

  2. resolved Sep 13, 2022, 08:18 PM UTC

    This incident has been resolved.