Otto Flow incident

Elevated error rates with invoice integrations

Minor Resolved View vendor source →

Otto Flow experienced a minor incident on October 31, 2022 affecting Invoice Imports and Payment Writebacks, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2022, 07:50 PM UTC
Resolved
Oct 31, 2022, 10:00 PM UTC
Duration
2h 9m
Detected by Pingoru
Oct 31, 2022, 07:50 PM UTC

Affected components

Invoice ImportsPayment Writebacks

Update timeline

  1. investigating Oct 31, 2022, 08:33 PM UTC

    We are currently experiencing elevated error rates with our invoice integration partner and are investigating.

  2. monitoring Oct 31, 2022, 09:20 PM UTC

    The error rates have improved substantially and we're monitoring.

  3. monitoring Oct 31, 2022, 09:32 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 01, 2022, 01:42 AM UTC

    This incident has been resolved.