Otto Flow experienced a notice incident on December 5, 2022 affecting SMS Message Delivery and Impromed and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Message DeliveryImpromedSendGrid APIAWS cloudfrontTerminals - PhysicalVideo & Voice CommunicationEmail Message DeliveryAvimarkPet Parent (Flow)Payments - Virtual / Saved
Update timeline
- investigating Dec 05, 2022, 08:40 PM UTC
Amazon is currently experiencing issues with certain users connecting to its data centers in Ohio. We are working with them to get the issue resolved. During this time you may have issues getting flow to load and conversations to show up.
- resolved Dec 05, 2022, 09:01 PM UTC
This issue has been resolved and AWS seems to be accepting traffic from all parts of the US again.