Otto Flow experienced a major incident on March 16, 2023 affecting Invoice Imports and Payment Writebacks, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Invoice ImportsPayment Writebacks
Update timeline
- investigating Mar 16, 2023, 07:59 PM UTC
We are working with our integration partner to investigate an issue affecting the ability to read invoices and account balances.
- resolved Mar 16, 2023, 10:19 PM UTC
This has been resolved and we are working with a few clinics to verify everything is working correctly.