Otto Flow experienced a minor incident on September 28, 2023 affecting Twilio MMS and Twilio SMS, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Twilio MMSTwilio SMS
Update timeline
- investigating Sep 28, 2023, 08:16 PM UTC
We are currently researching an issue that could cause your texting messages to not be sent immediately to certain mobile carriers. Email notifications will still be sent out. This looks to be an industry outage across Verizon and AT&T, but we are still researching.
- monitoring Sep 28, 2023, 08:31 PM UTC
The issue has been resolved and looks to have affected about 20% of your messages. We working to see if they will be processed or cancelled in the queue.
- monitoring Sep 28, 2023, 08:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 28, 2023, 09:34 PM UTC
This has been resolved and all messages are currently being delivered