Otto Flow incident

Flow not loading

Critical Resolved View vendor source →

Otto Flow experienced a critical incident on October 13, 2023 affecting Video & Voice Communication, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2023, 12:14 PM UTC
Resolved
Oct 13, 2023, 03:46 PM UTC
Duration
3h 32m
Detected by Pingoru
Oct 13, 2023, 12:14 PM UTC

Affected components

Video & Voice Communication

Update timeline

  1. investigating Oct 13, 2023, 12:14 PM UTC

    We are investigating a production issue regarding conversations not loading in flow.

  2. monitoring Oct 13, 2023, 01:09 PM UTC

    This issue has been resolved - we continue to monitor

  3. resolved Oct 13, 2023, 03:46 PM UTC

    This issue has been resolved.