Otto Flow incident

SMS text messages and new Conversation issues

Notice Resolved View vendor source →

Otto Flow experienced a notice incident on November 29, 2023 affecting SMS Message Delivery and Conversations, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 08:54 PM UTC
Resolved
Nov 29, 2023, 09:18 PM UTC
Duration
23m
Detected by Pingoru
Nov 29, 2023, 08:54 PM UTC

Affected components

SMS Message DeliveryConversations

Update timeline

  1. investigating Nov 29, 2023, 08:54 PM UTC

    We are currently researching an issue with new Conversations in Flow and inbound SMS text message delivery being delayed up to an hour. We are investigating and will post further updates.

  2. resolved Nov 29, 2023, 09:18 PM UTC

    All outstanding conversations, automations, and text messages have been processed. This incident is now resolved.