Otto Flow incident

SMS text messages and new Conversation issues

Minor Resolved View vendor source →

Otto Flow experienced a minor incident on December 7, 2023 affecting SMS Message Delivery and Conversations, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2023, 08:12 PM UTC
Resolved
Dec 07, 2023, 08:35 PM UTC
Duration
23m
Detected by Pingoru
Dec 07, 2023, 08:12 PM UTC

Affected components

SMS Message DeliveryConversations

Update timeline

  1. investigating Dec 07, 2023, 08:12 PM UTC

    We are currently researching an issue with new Conversations in Flow and inbound SMS text message delivery being delayed up to an hour. We are investigating and will post further updates.

  2. monitoring Dec 07, 2023, 08:19 PM UTC

    This issue has been resolved and we are continuing to monitor.

  3. resolved Dec 07, 2023, 08:35 PM UTC

    This incident has been resolved.