Otto Flow incident

Vetdata Write-back Outage

Major Resolved View vendor source →

Otto Flow experienced a major incident on March 26, 2025 affecting Impromed and Avimark and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 07:11 PM UTC
Resolved
Mar 26, 2025, 08:13 PM UTC
Duration
1h 1m
Detected by Pingoru
Mar 26, 2025, 07:11 PM UTC

Affected components

ImpromedAvimarkCornerstoneeVetPractice/Pulse

Update timeline

  1. identified Mar 26, 2025, 07:11 PM UTC

    Covetrus is aware of an issue, they are rolling back recent changes which have broken a good chunk of their platform. They expect to be back up in the next couple of hours.

  2. resolved Mar 26, 2025, 08:13 PM UTC

    This incident has been resolved.