Otto Flow experienced a notice incident on March 2, 2026 affecting Impromed and Avimark and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
ImpromedAvimarkCornerstoneeVetPractice/Pulse
Update timeline
- investigating Mar 02, 2026, 04:42 PM UTC
Our third party integration partner, Vetdata, informed us that a Microsoft Azure outage may be impacting your integration this morning, preventing pets, pet parents, appointments, and all writebacks from succeeding. They are treating this matter urgently, and we will update you as soon as possible. We know how critical these functions are for your day-to-day. Thank you for your patience.
- investigating Mar 02, 2026, 06:27 PM UTC
Issues is resolved. Syncs and writebacks have resumed.
- resolved Mar 02, 2026, 06:33 PM UTC
This incident has been resolved.