OTOY Outage History

OTOY is up right now

OTOY had 2 outages in the last 2 years totaling 1h 45m of downtime — averaging 0.1 incidents per month.

There were 2 OTOY outages since October 3, 2025 totaling 1h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.otoy.com

Minor October 8, 2025

Account system degraded performance

Detected by Pingoru
Oct 08, 2025, 06:08 PM UTC
Resolved
Oct 08, 2025, 06:56 PM UTC
Duration
48m
Affected: OTOY Account System
Timeline · 2 updates
  1. investigating Oct 08, 2025, 06:08 PM UTC

    Our alarms have detected an elevated level of errors in the account system (account.otoy.com), we are currently investigating the cause.

  2. resolved Oct 08, 2025, 06:56 PM UTC

    We have identified and corrected the problem.

Read the full incident report →

Critical October 3, 2025

OctaneLive outage

Detected by Pingoru
Oct 03, 2025, 05:37 PM UTC
Resolved
Oct 03, 2025, 06:34 PM UTC
Duration
57m
Affected: OctaneLive APIOctaneLive Gateway
Timeline · 5 updates
  1. investigating Oct 03, 2025, 03:42 PM UTC

    OctaneLive is currently experiencing extremely high latency, this is causing authentication failures when starting OctaneRender. We are investigating the issue and will provide updates

  2. identified Oct 03, 2025, 05:36 PM UTC

    We have identified a probable cause for the outage and are applying mitigations

  3. identified Oct 03, 2025, 05:37 PM UTC

    We're observing OctaneLive latency returning to normal and are continuing to monitor recovery

  4. monitoring Oct 03, 2025, 05:41 PM UTC

    All alarms have cleared, we're continuing to monitor

  5. resolved Oct 03, 2025, 06:34 PM UTC

    OctaneLive continues to operate normally, this outage will be closed out shortly.

Read the full incident report →