Oso experienced a notice incident on September 9, 2024 affecting Authorization APIs, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Authorization APIs
Update timeline
- resolved Sep 09, 2024, 10:45 PM UTC
From 18:35 to 20:35 UTC, customers connected to the us-east-2 region may have experienced HTTP 502 errors. This was caused by a latent memory leak that caused some hosts to be terminated for being out of memory. The team began investigating at 18:53 UTC and deployed mitigations by adding capacity in the region. We deployed a fix for the underlying root cause by 20:35 UTC. We have already taken steps to add monitoring on the cause of the memory leak to enable us to react proactively if there is a future recurrence.