There were 4 Oso outages since March 5, 2026 totaling 244h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
The issue has resolved. We are keeping in a Monitoring status while we work on a longer term fix to resolve the underlying root cause.
We have implemented a fix to mitigate future occurrence of this issue.
We have temporarily paused Oso Sync processing while we resolve an infrastructure issue. Syncs submitted during this window will not be processed. Authorization requests via Oso Cloud are unaffected. We will provide updates as the situation progresses.
This incident has been resolved.
We are investigating an issue affecting fallback snapshot freshness. Our team has identified the cause and is actively working on remediation. We will provide updates as the situation progresses.
This incident has been resolved.
We have identified an issue with our integration with S3 that is causing Oso Sync jobs to intermittently fail or time out. We have escalated the issue to AWS and are exploring other mitigations we can make.
We've deployed a fix and are monitoring the results.
Since deploying the fix, we have not observed additional failures or timeouts related to our integration with S3.
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