OSFA incident

Intermittent service degradation

Notice Resolved View vendor source →

OSFA experienced a notice incident on March 19, 2026 affecting Search communication history and View communication history and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 01:24 AM UTC
Resolved
Mar 20, 2026, 02:57 AM UTC
Duration
1d 1h
Detected by Pingoru
Mar 19, 2026, 01:24 AM UTC

Affected components

Search communication historyView communication historyView client accountsAdd or remove clientsUpdate client details

Update timeline

  1. investigating Mar 19, 2026, 01:24 AM UTC

    We are currently investigating this issue.

  2. identified Mar 19, 2026, 05:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 20, 2026, 01:39 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 20, 2026, 01:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 20, 2026, 02:57 AM UTC

    This incident has been resolved.